The Nigerian Civil Aviation Authority (NCAA) will meet with Kenya Airways on May 26, 2025, to discuss a recent fine and passenger maltreatment allegations. This meeting follows complaints from travelers who faced delays and poor treatment during their flights.
NCAA officials plan to review the airline’s compliance with Nigerian regulations and ensure it implements measures to prevent future incidents. They will also discuss customer service protocols and compensation for affected passengers.
Kenya Airways has committed to resolving these issues and improving its service standards in Nigeria. The meeting’s outcome could lead to stricter regulations for the airline and better protections for travelers in the region.
